Walk-in shop · Face-to-face help
CloudFibra shop in Finestrat
C/ Catral 27, La Marina industrial estate. Check your coverage, sign up for fibre and mobile or get help with your service, Monday to Friday from 08:00 to 16:30.
The CloudFibra shop in Finestrat is on the La Marina industrial estate, at C/ Catral 27 (postcode 03509). It is also the registered office of Cloudwifi, S.L., the company behind CloudFibra, as stated in our legal notice.
It opens Monday to Friday without a lunch break, from 08:00 to 16:30. If you can only come on a Saturday, the Benidorm and Mutxamel shops open on Saturday from 10:00 to 13:00.
Opening hours of the Finestrat shop
| Days | Hours |
|---|---|
| Monday to Friday | 08:00 to 16:30 |
If you cannot come in, call us on 965 020 404 or message us on WhatsApp at 601 90 20 20. For faults, Technical Support: WhatsApp 601 98 39 19.
What you can do at the Finestrat shop
If your case needs a technical check or a specific procedure, we tell you what the next step is.
- Check your coverage with your street and door number.
- Sign up for fibre, mobile or both; a technician installs it at your home.
- Keep your number with number portability.
- Ask about changing your tariff or adding lines to your fibre.
- Pick up or swap your router and get help with your router, MegaWiFi or bill.
- Faults: the quickest way is Technical Support on WhatsApp (601 98 39 19), also at weekends.
Areas we serve from the Finestrat shop
According to our coverage map, we already have fibre in these areas of Finestrat. Coverage is still confirmed at your exact address and door number.
- Town centre
- Tapiada Umbría
- Tapiada Marraix
- Ramal de Loix
- L’Alqueria
Some streets with fibre: C/ Sant Miquel, C/ Praga, C/ Figueretes, C/ Londres, C/ París, C/ Nou, C/ Sant Josep, Av. Marina Baixa.
More streets, prices and questions about fibre in Finestrat: fibre broadband and mobile in Finestrat.
All tariffs and their terms are on the offers page.
Fibre and mobile prices until 11 November
Halloween offer valid from 21 October to 11 November 2026.
| Tariff | What it includes | Offer price | Afterwards |
|---|---|---|---|
| MIX500 | Fibre 500 Mb + mobile 50 GB | €14.95/month (12 months) | €24.95/month |
| MIX1000 | Fibre 1000 Mb + mobile 100 GB + MegaWiFi free for 12 months | €19.95/month (12 months) | €29.95/month |
| MIX ILIMITADO | Fibre 1000 Mb + unlimited data* + MegaWiFi free for 12 months | €22.95/month (12 months) | €32.95/month |
| FIBRA 500 | Fibre only, 500 Mb | €14.95/month (3 months) | €19.95/month |
| FIBRA 1000 | Fibre only, 1000 Mb | €19.95/month (3 months) | €25.00/month |
Mobile lines to add to your CloudFibra fibre: 50 GB for €5/month, 100 GB for €6.90/month and unlimited* for €9.90/month.
- VAT included. 12-month minimum contract period. Activation and installation €0. MIX packs only with number portability. Coverage depends on the address.
- MegaWiFi €3/month after the 12 free months. *Fair use up to 400 GB/month; beyond that, reduced speed until the following month.
Full terms on the offers page.
Frequently asked questions about the Finestrat shop
Where is the CloudFibra shop in Finestrat?
At C/ Catral 27, on the La Marina industrial estate, 03509 Finestrat. The “Get directions” button gives you the route in Google Maps.
What are the opening hours of the Finestrat shop?
Monday to Friday from 08:00 to 16:30, without a lunch break.
Is it open on Saturday?
The published opening hours of this shop are Monday to Friday. On Saturday from 10:00 to 13:00 the Benidorm and Mutxamel shops are open, and Customer Service answers by phone and WhatsApp from 09:00 to 14:00.
Can I ask about coverage in La Cala de Finestrat?
Yes. You can ask about La Cala, the town centre and the urbanisations of Finestrat; availability is always confirmed at the exact address.
Do I need to speak Spanish?
No. Our customer service attends in Spanish, English and Russian: by phone on 965 020 404, on WhatsApp (601 90 20 20) or by email (hola@cloudfibra.com). It is also a good way to have your address checked before you visit the shop.
What should I do if I have a fault and the shop is closed?
Message Technical Support on WhatsApp at 601 98 39 19 or write to soporte@cloudfibra.com. They answer Monday to Friday from 08:00 to 22:00 and on Saturday and Sunday from 09:00 to 21:00.
Other CloudFibra shops
- Benidorm shop
Av. Dr. Severo Ochoa 38, Local 14, 03503 Benidorm - La Nucía shop
Av. Marina Baixa 55, 03530 La Nucía - Callosa d’en Sarrià shop
Ctra. Alicante 29, 03510 Callosa d’en Sarrià - Mutxamel shop
C/ Mare de Deu del Remei 73, 03110 Mutxamel
All our contact channels are on the Contact page.
